At SMART SUPPLIERS., customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

Consultancy Services

• Due to the customized and time-based nature of consultancy services, payments are non-refundable once work has begun.
• If you wish to cancel before the work starts, a partial refund may be considered depending on any preparation already done.
• You may reschedule consultations by providing at least 72 hours’ notice.

Digital Products (Templates & Tools)

• All digital product sales are final and non-refundable once the file has been delivered via email.
• If you experience any issue with the file (e.g., download error or missing content), please contact us within 72 hours at support@smartsuppliers.com, and we will assist you.

Contact for Support

For all refund or reschedule requests, please email us at support@smartsuppliers.com with your name, order reference, and details of your request.